All orders placed before 2 PM Pacific Time, Monday through Friday, will likely ship the next day. If there is a delay you will be notified via email. Orders placed after 2 PM Friday will ship Monday morning. If you need expedited shipping we may be able to work with you, please use our contact form.
Free shipping will be available for orders over $49 to the United States only. The code for free shipping SHIPFREE49. Free shipping will be the cheapest (typically also the slowest) available option. If you need you items quickly, we recommend priority or express shipping options.
In Store Pick-Up is available at the following address 3903 Patton Way, Suite 100. Store pick up hours are normal store hours. If you need to make special arrangements please note that in your order, or use the contact form.
We ship to the address that is provided when you check out.
We provide international shipping all over the world for actual, real time postal rates. Canadian customers also have the option of 1st class international shipping at market rate. International orders are shipped via the United States Postal Service which then connects with the destination country.
We want you to be happy with everything you purchase from Planet Bambini. If you are unhappy for any reason please contact us.
You may return new products, in original packaging, within 30 days for a full refund. You will be responsible for return shipping costs. Refund will be issued after product is received and inspected. If you received free shipping, actual shipping costs will be deducted from your refund.
Due to their personal nature, products that have been used/washed cannot be returned. However you can participate in our diaper buy back program.
If you find your product to be defective, please contact us as the policy is different for different products. Some can be returned to us and others must go to the manufacturer.
Gift Certificates are non-refundable.
We will not share your information with anyone.